Libro.uz User Agreement

1. General Provisions

1.1. This User Agreement (hereinafter - the Agreement) establishes the rules for using the website libro.uz, its subdomains and the Libro mobile application (hereinafter - the Platform). The Platform is managed by Billy's School LLC, TIN 308126864, 77 Temur Malik Street, Mirzo-Ulugbek District, Tashkent 100000 (hereinafter - the Operator).

1.2. User - any person who opens the Platform. A User who has logged in to an Account accepts the Agreement in full. Browsing the catalog without logging in also constitutes consent to Sections 3 and 4.

1.3. The purchase of Access to E-books is governed by the Public Offer, data processing by the Privacy Policy, and refunds by the Refund Rules. Terms in the Agreement are used in the meaning specified in the Public Offer.

1.4. The Platform is intended for searching for, purchasing and reading E-books and for keeping a personal library, bookmarks, quotes and reviews.

2. Account and Login

2.1. An Account is created using a mobile phone number. A separate password is not required.

2.2. To log in, the User enters a phone number and confirms it with a code sent to the official Libro Telegram bot (@LibrooUzBot). SMS is not used for login. To receive the code, the User must have Telegram on the same number.

2.3. The code is valid for a limited time and for a single login. The User shall not disclose the code to anyone, including people who claim to be Libro employees: employees never ask for the code.

2.4. All actions performed after logging in with the code are deemed to have been performed by the User. If the User suspects that someone has gained access to the Account, the User unlinks the unknown device in the "My devices" section and notifies support.

2.5. A name in the profile is optional. One phone number - one Account.

2.6. Persons aged 16 and over may use the Platform and make purchases independently. Persons under this age use the Platform with the consent of their parents or legal representatives, who are responsible for their actions.

3. Rules of Use

3.1. The User is prohibited from:

• copying, downloading, photographing or screen-recording the text of books for distribution, and circumventing the protection of the Reader;
• using programs and scripts for mass collection of data from the Platform;
• creating Accounts using other people's numbers, or selling or transferring an Account;
• attempting to gain access to other people's Accounts and to service sections of the Platform, or disrupting its operation;
• abusing refunds and promotions, including through multiple Accounts.

3.2. Reviews and quotes. The User may leave reviews of books and publish quotes. Published content must not:

• violate the legislation of the Republic of Uzbekistan;
• contain insults, threats, or calls for violence and discrimination;
• contain advertising, links to third-party resources, or spam;
• disclose other people's personal data;
• contain more than 500 consecutive characters of book text in a single quote.

3.3. By publishing a review, the User grants the Operator, free of charge, permission to display it on the Platform and in its advertising, with the name from the profile, for as long as the review exists.

3.4. The Operator may delete or hide a review or quote that violates clause 3.2.

4. Intellectual Property

4.1. The rights to E-books belong to their Rights Holders. The Operator provides Access on the basis of agreements with them.

4.2. The Libro name, logo, design, Platform software, description texts and catalog collections belong to the Operator or are used by it lawfully. They may not be copied or used without the Operator's written permission.

4.3. A Rights Holder who believes that its rights have been infringed on the Platform sends a request to office@hrtest.uz specifying the book and the documents confirming its rights. The Operator considers the request and, if the infringement is confirmed, restricts access to the book.

5. Devices and Content Protection

5.1. One Account may be used for reading on no more than 3 (three) devices, and one book may be open simultaneously on no more than 2 (two). The list of devices and the button for unlinking them are in the "My devices" section; a device may be unlinked no more than once every 30 days.

5.2. The Reader saves reading progress, bookmarks and quotes and synchronizes them between the Account's devices.

5.3. Reading without the internet is available only in the mobile application. Saved books are stored in the application in protected form and are deleted when the User logs out of the Account or deletes the application.

5.4. An invisible watermark with the Account identifier is embedded in the text of books. If a copy of a book becomes publicly available, the Operator may identify the source Account and take measures under Section 6.

5.5. To protect against abuse, the Platform limits the number of login attempts and requests from one device and IP address.

6. Blocking and Deletion of the Account

6.1. In the event of a violation of the Agreement or the Public Offer, the Operator may: warn the User, delete the User's content, temporarily restrict functions, or block the Account. The measure is chosen according to the seriousness of the violation.

6.2. The User learns about the blocking upon login or in the Telegram bot. The User may challenge the blocking by writing to office@hrtest.uz; the Operator responds within 10 calendar days.

6.3. In the event of blocking for distributing books or circumventing protection, money for purchased books is not refunded.

6.4. The User may delete the Account on their own in the "Delete account" section in "My library". After confirmation:

• login to the Account and Access to books are terminated;
• the library, reading progress, bookmarks, quotes and the list of devices are deleted;
• reviews are deleted or anonymized;
• information about orders and payments is kept for the period established by accounting and tax legislation and is then deleted.

6.5. A deleted Account cannot be restored. Re-registration with the same number creates a new, empty Account.

7. Liability and Availability

7.1. The Operator strives to ensure round-the-clock operation of the Platform but does not guarantee that there will be no interruptions in its operation. Scheduled maintenance is carried out at night where possible, with a notice on the Platform.

7.2. The Operator is not liable for failures of Telegram, payment systems, internet providers or the User's devices, or for the consequences of the User disclosing the login code to other persons.

7.3. The User is responsible for the content the User publishes and for infringement of the rights of Rights Holders.

7.4. The Operator's liability to the User is limited to the amount paid by the User for the Access in connection with which the dispute arose, except where the law does not permit such a limitation.

8. Amendments, Disputes, Contacts

8.1. The Operator may amend the Agreement by publishing a new version on the Platform at least 30 days before it takes effect and notifying Users in the Account or the Telegram bot. Continued use of the Platform after that date constitutes acceptance of the new version.

8.2. The Agreement is governed by the legislation of the Republic of Uzbekistan. Disputes are resolved through negotiations and, if no agreement is reached, in a court of the Republic of Uzbekistan.

8.3. The Agreement is drawn up in the Uzbek, Russian and English languages; in the event of discrepancies, the Uzbek text prevails.

8.4. Contacts: e-mail office@hrtest.uz, phone +998 94 361 39 93, Telegram bot @LibrooUzBot, postal address: 77 Temur Malik Street, Mirzo-Ulugbek District, Tashkent 100000.