Public Offer for Access to E-books on the Libro.uz Platform

1. General Provisions and Terms

1.1. This document is a public offer of Billy's School LLC (hereinafter - the Operator) in accordance with Article 369 of the Civil Code of the Republic of Uzbekistan and Article 16 of the Law of the Republic of Uzbekistan "On Electronic Commerce". The Offer is addressed to any natural person with legal capacity (hereinafter - the Buyer) and contains all essential terms of the agreement.

1.2. Performing the actions specified in Section 3 constitutes full and unconditional acceptance of the terms of the Offer. From the moment of acceptance, an agreement on the terms of the Offer is concluded between the Operator and the Buyer (hereinafter - the Agreement).

1.3. The following documents posted on the Platform form an integral part of the Offer: User Agreement, Privacy and Personal Data Processing Policy, Refund Rules.

1.4. Terms:

• Platform - the website libro.uz, its subdomains and the Libro mobile application.
• Account - the Buyer's account on the Platform, linked to a phone number.
• E-book - a work (text, illustrations, design) in digital form placed in the Platform catalog.
• Reader - the Platform software module on the website and in the application through which an E-book is opened.
• Access - the right to read a specific E-book in the Reader on the terms of Section 2.
• Rights Holder - an author, publisher or other person from whom the Operator has obtained the right to provide Access to an E-book.
• Pre-order - payment for Access to an E-book before its release.
• Gift Code and Promo Code - codes that give Access to an E-book or a discount on it.

2. Subject of the Agreement

2.1. For a fee, the Operator grants the Buyer a simple (non-exclusive) license to use the selected E-book by way of reproduction (reading) in the Reader, and the Buyer pays for Access at the price indicated on the book page.

2.2. The license is granted on the basis of the rights obtained by the Operator from the Rights Holder, in the territory of all countries where the Platform is available, for the term of the Account, unless a different term is indicated on the book page.

2.3. The Buyer obtains only the right to read the E-book in the Reader. The E-book file is not transferred or sold to the Buyer. The exclusive rights to the E-book remain with the Rights Holder.

2.4. The Buyer may not copy, download, distribute, publicly display, translate or adapt the E-book, or circumvent its technical protection measures. Quotation is permitted to the extent allowed by law, with attribution of the author and the source.

2.5. Access to an E-book may be terminated at the request of the Rights Holder or a government authority. In this case, the Operator refunds the amount paid to the Buyer or offers an equivalent replacement, at the Buyer's choice.

3. Acceptance and Conclusion of the Agreement

3.1. Acceptance of the Offer is payment for Access to an E-book on the Platform, as well as activation of a Gift Code or Promo Code that gives Access (part four of Article 370 of the Civil Code, Article 19 of the Law "On Electronic Commerce").

3.2. Before payment, the Buyer logs in to the Account using a phone number and a confirmation code received in the Libro Telegram bot. Entering the code is recognized as an electronic confirmation that allows the Buyer to be identified.

3.3. The Agreement is deemed concluded from the moment the Operator receives payment confirmation from the payment system, and in the case of code activation - from the moment of activation.

3.4. The Buyer may decline to conclude the Agreement before payment is completed by closing the payment page. After payment, withdrawal from the Agreement is possible under the Refund Rules.

3.5. The conclusion of the Agreement is confirmed by the electronic receipt and the purchase record in the "My library" section of the Account.

4. Price and Payment

4.1. The price of Access is indicated on the E-book page in soums and includes the taxes provided for by law. The price is fixed at the moment of payment.

4.2. Payment is made by non-cash transfer through the Payme, Click or Uzum payment systems. Bank card details are entered on the payment system's side; the Operator does not receive or store them.

4.3. After payment, an electronic receipt of the virtual cash register is sent to the Buyer in the Account and/or to the phone number in accordance with Article 23 of the Law "On Electronic Commerce".

4.4. The Operator may change prices and run promotions. A price change does not affect Access that has already been paid for.

4.5. Bank or payment system fees, if any, are paid by the Buyer at the rates of that system.

5. Provision of Access and Technical Restrictions

5.1. Access opens automatically immediately after payment is confirmed: the book appears in the "My library" section. If Access has not opened within 1 hour, the Buyer contacts support.

5.2. For a Pre-order, Access opens on the release date of the E-book indicated on its page. If the release is postponed, the Operator communicates the new date in the Account.

5.3. E-books of one Account may be read on no more than 3 (three) devices, and one book may be open simultaneously on no more than 2 (two) of them. To connect a new device beyond the limit, the Buyer unlinks one of the previous devices in the "My devices" section; a device may be unlinked no more than once every 30 days.

5.4. Reading without the internet (offline) is available only in the Libro mobile application. A copy saved for offline reading opens only in the application and is not a file transferred to the Buyer.

5.5. To protect against unlawful distribution, an invisible watermark with the Buyer's identifier is embedded in the text of the E-book. The Buyer agrees to this and understands that the source of a leak can be identified by the watermark.

5.6. The Reader requires a supported browser or application version and internet access.

6. Rights and Obligations of the Parties

6.1. The Operator undertakes to:

• open Access within the time limits of Section 5 and maintain the operation of the Reader;
• post accurate information on the book page: title, author, language, length, price, and release date for a Pre-order;
• provide the Buyer with an electronic receipt;
• consider the Buyer's requests within the time limits specified in the Refund Rules;
• protect the Buyer's personal data in accordance with the Privacy Policy.

6.2. The Operator may temporarily restrict Access for technical work, giving advance notice on the Platform where possible, and also if the Buyer violates Section 2 or the User Agreement.

6.3. The Buyer undertakes to:

• provide an accurate phone number and not disclose the login code to third parties;
• not transfer the Account or Access to other persons, whether for a fee or free of charge;
• comply with the restrictions of Section 2 and not attempt to extract the text of a book from the Reader.

6.4. The Buyer is entitled to receive full information about the E-book before payment, to contact support and to demand a refund in the cases provided for by the Refund Rules and the law.

7. Refunds

7.1. The conditions, time limits and procedure for refunds are set out in the Refund Rules, which form part of the Offer.

7.2. In brief: a refund is possible within 24 hours after payment (for a Pre-order - after the book's release) if less than 10% of the book has been read; the same book can be returned once. Books received as a gift or with a Promo Code are not refundable.

7.3. Money is refunded by the same method that was used for payment (Article 27 of the Law "On Electronic Commerce"). After the refund, Access to the book is terminated.

8. Gift Codes and Promo Codes

8.1. A Gift Code gives Access to the specified E-book. It may be activated within 365 days from the date of purchase of the code; after that, the code becomes invalid.

8.2. The buyer of a Gift Code passes it on to the recipient personally. Access opens in the Account of the person who activated the code.

8.3. A Promo Code gives a discount or Access on the terms of a specific promotion (period, number of activations, list of books). The terms of the promotion are published on the Platform.

8.4. Gift Codes and Promo Codes cannot be exchanged for money. Books received with such codes are not refundable.

8.5. The Operator may cancel a code obtained or used in violation of the terms of the promotion or the law.

9. Liability

9.1. The parties are liable for non-performance of the Agreement in accordance with the legislation of the Republic of Uzbekistan.

9.2. If the Operator fails to refund money within the time limit set by the Refund Rules, it pays the Buyer a penalty of 1% of the refund amount for each day of delay, but not more than the refund amount (Article 27 of the Law "On Electronic Commerce").

9.3. The Operator is not liable for interruptions caused by the actions of the Buyer's internet provider, the payment system or Telegram, or by a malfunction of the Buyer's device, but helps the Buyer restore Access.

9.4. The content of an E-book reflects the author's position. The Operator is responsible for the book matching its description on the Platform.

9.5. For violation of Section 2 (copying, distribution, circumvention of protection), the Buyer bears the liability established by copyright law; the Operator may block the Account without a refund.

9.6. The parties are released from liability in the event of force majeure circumstances if such circumstances directly prevented performance of the Agreement.

10. Term, Amendment and Termination

10.1. The Offer is valid from the date of its posting on the Platform until it is withdrawn by the Operator.

10.2. The Operator may amend the Offer by publishing a new version on the Platform at least 30 days before the amendments take effect (Article 13 of the Law "On Electronic Commerce"). The new version applies to purchases made after it takes effect; previously paid Access is retained on the previous terms.

10.3. The Agreement remains in effect until Access is terminated: under the Refund Rules, under clause 2.5, upon deletion of the Account by the Buyer, or upon blocking of the Account for violations.

10.4. The Buyer may delete the Account at any time (the "Delete account" section in "My library"). Before deletion, the Platform warns that Access to all books will be lost and that money paid for them is not refunded, except in the cases provided for by the Refund Rules.

11. Governing Law and Disputes

11.1. The Agreement is governed by the legislation of the Republic of Uzbekistan.

11.2. Disputes are resolved through negotiations. The Buyer sends a claim to the e-mail address office@hrtest.uz; the Operator responds within 10 calendar days.

11.3. If a dispute is not settled, it is considered by a court in accordance with the legislation of the Republic of Uzbekistan. A Buyer who is a consumer may apply to the court at their place of residence.

11.4. The Offer is drawn up in the Uzbek, Russian and English languages. In the event of discrepancies between the texts, the Uzbek text prevails.

12. Operator Details